Frequently Asked Questions 🐾
Everything you need to know about Zoomy! Treats — orders, shipping, ingredients, and more.
Common Questions
What are Zoomy! Treats made of?
Our treats are made with 100% real, whole-food ingredients — no fillers, no artificial preservatives, and zero added junk. Each recipe is freeze-dried or superfood-infused to lock in nutrients.
Are Zoomy! Treats safe for both dogs and cats?
Yes! Most of our treats are formulated for both dogs and cats. Each product page clearly indicates which pets the treat is designed for.
How long does shipping take?
Orders are processed and shipped within 1–2 business days. Delivery typically takes 2–9 business days depending on your location. We ship nationwide across the Philippines.
Do you offer free shipping?
Yes! Enjoy free shipping on all orders over ₱1,000.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status from your account page.
How should I store the treats?
Store treats in a cool, dry place away from direct sunlight. Once opened, seal the bag tightly or transfer to an airtight container. Shelf life is 6–12 months unopened.
Are there any allergens I should know about?
Each product page lists all ingredients. We offer a variety of proteins (beef, chicken, duck) so you can choose what works best for your furbaby's dietary needs.
How do I apply a voucher code?
A voucher code can be applied by entering the code in the Checkout page.
Still have questions?
Contact Us